The Live Help Manager is a software plugin that is included in the CMS. With Live Help, your web site visitors simply click a Live Support button to get connected and engaged in a live chat with one of your customer service representatives. Your support representative can assists the visitor by providing information, links, graphics, or even guiding the user through your web site.
Plugin Snapshots (click image for larger view)
Live Help Statistics
Live Help Monitor Screen
Search through past live help sessions
Create many departements for specialized help
Each employee has a live help account
Create quick canned responses
Sample of the live help dynamic icon
Plugin Information
Current Version: 5.1
Plugin Added: 5/27/2009
Plugin Cost: Included (No Charge)
Plugin Setup Fee: Included (No Charge)
Software Last Updates: 12/1/2009
Related Plugins
(Use this Plugin in conjunction with the following applications)
The Live Help Manager is a software plugin that is included in the CMS. With Live Help, your web site visitors simply click a Live Support button to get connected and engaged in a live chat with one of your customer service representatives. Your support representative can assists the visitor by providing information, links, graphics, or even guiding the user through your web site.
